Frequently Asked Questions

Everything you need to know about shopping with LANTU

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. As our collections range from slim to oversized fits, we recommend checking the 'Size & Fit' section on the individual product page for the most accurate guidance.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like earrings and intimate apparel are final sale.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take 7-14 business days depending on the destination and customs processing.

Which payment methods do you accept?

LANTU accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.

Are LANTU products sustainably made?

We are committed to ethical fashion. 60% of our current collection is made from organic or recycled materials, and we partner exclusively with factories that guarantee fair wages and safe working conditions.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 60 minutes of placing your order by contacting our support team via live chat or email.